1. Introduction
AuthentiKate, Inc. ("AuthentiKate," "we," "us," or "our") is a Delaware corporation dedicated to making people and brands knowable. This Privacy Policy describes how we collect, use, disclose, and protect information about you when you:
- Visit our websites at authentikate.com or justauthentikate.com
- Use our enterprise CKY verification platform
- Use our AuthentiKate consumer application
- Communicate with us via email, phone, or other channels
- Engage with our services in any other way
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, do not use our Services.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you provide directly to us, including:
- Contact Information: Name, email address, phone number, company name, job title
- Account Information: Username, password (encrypted), account preferences
- Business Verification Information: Business registration documents, authorized representative information, corporate contact details
- Payment Information: Processed securely through third-party payment processors (we do not store complete credit card numbers)
- Communications: Information in messages you send us, including support requests and feedback
- Verification Data: Information submitted for identity verification purposes
2.2 Information Collected Automatically
When you access our Services, we automatically collect certain information, including:
- Log Data: IP address, browser type and version, operating system, referring URLs, pages viewed, time and date of visits
- Device Information: Device type, unique device identifiers, mobile network information
- Usage Data: How you interact with our Services, features used, actions taken
- Cookies: Limited to essential and analytics cookies. We do not use advertising or marketing cookies (see Section 7).
2.3 Information from Third Parties
We may receive information about you from third parties, including:
- Business Partners: If you access our Services through a partner integration
- Verification Services: Identity verification providers, business registration databases
- Public Sources: Publicly available business information, government registries
- Analytics Providers: Aggregated usage analytics
3. How We Use Your Information
3.1 To Provide Our Services
- Create and manage your account
- Process and verify business identities
- Enable customer verification of businesses (CKY)
- Process transactions and send transaction confirmations
- Provide customer support and respond to inquiries
- Send service-related communications
3.2 To Improve and Develop Our Services
- Analyze usage patterns and trends
- Conduct research and development
- Test new features and functionality
- Monitor and improve security
- Troubleshoot technical issues
3.3 For Service Communications
- Notify you about changes to our Services
- Provide product updates relevant to your use
- Conduct surveys and gather feedback (with the option to opt out)
We do not run advertising on or around our Services. We do not send unsolicited marketing emails. If you have opted in to product updates, you can unsubscribe at any time.
3.4 For Legal and Security Purposes
- Comply with legal obligations and government requests
- Enforce our Terms of Service and other agreements
- Protect against fraud, security threats, and illegal activity
- Protect the rights, property, and safety of AuthentiKate, our users, and the public
4. How We Share Your Information
We may share your information in the following limited circumstances:
4.1 With Your Consent
We share information with third parties when you give us explicit consent to do so.
4.2 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Cloud hosting providers (data storage and processing)
- Payment processors
- Email service providers
- Analytics providers (aggregated usage only)
- Customer support tools
- Identity verification services
These service providers are contractually obligated to protect your information and use it only for the purposes we specify. A list of current subprocessors is available on request from privacy@authentikate.com.
4.3 Business Transfers
If AuthentiKate is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
4.4 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government agencies).
4.5 Protection of Rights
We may disclose information when we believe it is necessary to:
- Comply with applicable law or respond to legal process
- Protect and defend our rights or property
- Enforce our Terms of Service
- Prevent fraud or security threats
- Protect the safety of users or the public
4.6 Aggregated or De-identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Account Information: Retained while your account is active and for a reasonable period thereafter to comply with legal obligations
- Verification Data: Retained for the duration of the business relationship and as required for compliance purposes
- Transaction Records: Retained for 7 years to comply with applicable financial regulations
- Communications: Retained for as long as necessary to provide support and maintain records
- Log Data: Typically retained for 90 days unless required for security or legal purposes
When we no longer need your information, we will securely delete or anonymize it.
6. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure socket layer (SSL/TLS) technology
- Regular security assessments
- Access controls and authentication requirements
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Cookies and Similar Technologies
We use only the cookies necessary to operate our Services and understand how they are used in aggregate.
7.1 Types of Cookies We Use
- Essential Cookies: Required for the operation of our Services (e.g., authentication, security, session management)
- Analytics Cookies: Help us understand how visitors interact with our Services in aggregate. We use privacy-respecting analytics that do not track individuals across sites.
7.2 Your Cookie Choices
Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Please note that if you choose to remove or reject essential cookies, this could affect the availability and functionality of our Services.
8. Your Privacy Rights
8.1 Access and Portability
You have the right to request a copy of the personal information we hold about you and to receive that information in a structured, commonly used, and machine-readable format.
8.2 Correction
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
8.3 Deletion
You have the right to request that we delete your personal information, subject to certain exceptions (e.g., legal retention requirements).
8.4 Objection and Restriction
You have the right to object to or request restriction of certain processing of your personal information.
8.5 Withdraw Consent
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
8.6 Opt Out of Communications
You can opt out of receiving non-essential emails by following the unsubscribe instructions in those emails or by contacting us directly.
8.7 Do Not Track
Because there is not yet a common technical standard for "Do Not Track" signals, we do not currently respond to DNT signals. However, we do not engage in cross-site tracking regardless of DNT settings.
8.8 Exercising Your Rights
To exercise any of these rights, please contact us at privacy@authentikate.com. We will respond to your request within 30 days.
9. International Data Transfers
AuthentiKate is based in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.
These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to the United States and other countries.
For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we rely on:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions where applicable
- Your explicit consent
10. Region-Specific Privacy Rights
10.1 European Economic Area (EEA), United Kingdom, and Switzerland
If you are located in the EEA, UK, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and UK GDPR:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
Legal Basis for Processing: We process your personal data based on:
- Performance of a contract with you
- Compliance with legal obligations
- Legitimate interests (where not overridden by your rights)
- Your consent (where applicable)
10.2 California Residents (CCPA/CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: Request information about the categories and specific pieces of personal information we collect
- Right to Delete: Request deletion of your personal information
- Right to Opt Out of Sale or Sharing: We do not sell or share personal information for cross-context behavioral advertising, so there is nothing to opt out of
- Right to Correct: Request correction of inaccurate personal information
- Right to Limit Use of Sensitive Information: Limit the use of sensitive personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise these rights, contact us at privacy@authentikate.com.
10.3 Other US States
Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws have similar rights. Contact us to exercise these rights.
11. Children's Privacy
Our Services are not directed to children. We do not knowingly collect personal information from children under 13 in the United States, or under 16 in the European Economic Area and United Kingdom. If we learn that we have collected personal information from a child below the applicable age threshold, we will delete that information promptly. If you believe we have collected information from a child, please contact us at privacy@authentikate.com.
12. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email or through our Services if the changes are material
- Obtain your consent if required by law
We encourage you to review this Privacy Policy periodically. Your continued use of our Services after changes are posted constitutes your acceptance of the revised Privacy Policy.
14. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:
Privacy: privacy@authentikate.com
Legal: legal@authentikate.com
General: kate@authentikate.com
For users in the EEA, UK, or Switzerland, you have the right to lodge a complaint with your local data protection authority if you believe we have not adequately addressed your concerns.